Shipping policy
📦 FierceMelbourne Shipping Policy – All Orders
At FierceMelbourne, we're committed to delivering your order quickly, safely, and with full transparency.
🇦🇺 Australia Orders
- Processing Time: 1–2 business days
- Estimated Delivery: 1–7 business days (depending on your location and any carrier delays)
- Carrier: We partner with trusted Australian couriers for reliable service
🇺🇸 USA Orders
- Processing Time: 1–2 business days
- Estimated Delivery: 3–8 business days (depending on your location and any carrier delays)
- Carrier: We partner with trusted international couriers including USPS, UPS, and FedEx for final-mile delivery
📍 Tracking
Once your order is shipped, you'll receive a tracking number via email so you can follow your parcel every step of the way.
ℹ️ Important Notes
- Delivery times may vary slightly during holidays, peak demand periods, or due to customs inspections.
- Remote locations may require an extra few days for delivery.
- If your Australian order is delayed beyond 12 business days, or your US order beyond 20 business days, please contact our support team for assistance.
- Business Location: All operations are managed from Melbourne, Australia. In rare cases, if we're low on stock locally, your order may be shipped directly from our manufacturer overseas. This means you may occasionally receive a tracking number from an international courier. Don't worry — your order is still fully covered and monitored by our team.